

Virtual Production Studio Terms and Conditions
Summary
By booking a session or subscribing to our membership, you agree to adhere to the terms and conditions outlined below. These policies are designed to ensure a professional and enjoyable experience for all clients. For any questions or concerns, please contact us directly.
General Terms for All Customers
Studio Policies
-
No drugs or smoking on the property (up to $500 fine).
-
No personal speakers. Noise complaints may result in up to a $500 fine! If you are an artist, you must lip sync your song silently using our speaker system! Offices are on either side of this room and we have thin walls. Please keep the noise down.
-
Wipe dirty shoes before entering ($100 repaint fee for damage).
-
Maximum of four people in the studio.
-
Do not wear green clothing.
-
Do not touch the camera or camera robot.
-
Put all trash in the trash can.
-
Keep the studio door closed at all times.
-
Avoid standing on the curve of the green screen or touching the back wall.
-
Food and drinks are allowed.
Scheduling and Rescheduling
-
Rescheduling the time your session starts is free if done more than 3 hours before the scheduled start time.
-
Not rescheduling more than 3 hours before and arriving more than one hour late will result in a forced date reschedule and a $50 fee.
Fees and Fines
-
Anything broken will be charged to your card.
-
VPS will not offer refunds on anything once the session has begun.
-
All content captured/created at VPS may be used for promotional purposes by VPS.
-
No free revisions after you have left the studio.
-
Invoices must be paid before receiving final content.
Content Ownership and Usage
-
All content created at VPS may be used for promotional purposes by VPS.
-
VPS may post behind-the-scenes footage and may alter the audio and video versions before posting compared to the version given to the client.
-
No free revisions will be provided once you have left the studio.
-
Environments purchased before will be free and may be reused, as well as any other asset or project file created or purchased for any project.
Terms for One-Off Customers
Booking Fee and Payment
-
A $100 booking fee is required to secure your session.
-
The remaining balance for production and environment costs is due at the end of your session.
-
Invoices must be paid to receive the final project.
-
Unpaid projects will be held for 1 month before being deleted, accruing a storage fee of $5 per day.
Cancellations & Reschedules
-
Cancellations must be made at least 72 hours before the session start time to be eligible for a refund of half the booking fee ($50).
-
Cancellations made between 72 hours before and 12:00 AM EST the day of the session are eligible for a refund of a quarter of the booking fee ($25).
-
Cancellations made the same day as your session will not be refunded.
-
One-off session date reschedule fee = $50.
Terms for Subscribers
Membership Benefits
-
Membership plans offer up to five pieces of content per session.
-
Consistent content creation with a guaranteed operator available from our team on the day of your session or your session cost will be refunded.
-
Subscribers can book additional sessions each month at the month-to-month price for that city.
-
The $100 per session rate requires booking the maximum number of months upfront.
Booking and Payment for Subscribers
-
Subscribers do not pay the $100 booking fee. Their sessions can be scheduled to any open slot after payment.
-
The cost of the environment is due at the end of each session, invoiced separately.
Cancellations and Rescheduling for Members
-
Members can only cancel after their second billing.
-
Members can sell or give away their session to someone else if they cannot make their scheduled date. The subscriber must notify the owner of VPS first.
-
A $50 fee applies to reschedule a subscriber's session.
-
Missed sessions do not roll over and add up.
Content Limitations
-
Exact content allowances for subscribers are available at this link: https://www.directorave.com/vpsshortformcalc
-
Allowances are subject to change, potentially allowing more content for the price or imposing limits.
Session Rules
-
Follow all on-site instructions from the VPS team to ensure a smooth session.
-
Any violations of studio policies may result in immediate termination of your session without a refund.
Consequences for Rule Violations
-
Smoking/Drugs Violation: Up to $500 fine and possible immediate termination of the session without a refund.
-
Dirty Shoes Violation: $100 green screen repaint fee.
-
Noise Complaint: $500 fine. If you are an artist, you must lip sync your song silently using our speaker system! Offices are on either side of this room and we have thin walls. Please keep the noise down.
-
Over Capacity: Warning to clear the room, immediate termination of the session without a refund if not
-
Green Clothing: Request to change clothes or immediate termination of the session without a refund if not complied.
-
Touching Equipment: Immediate termination of the session without a refund.
-
Trash Disposal: Request to dispose of trash properly; repeat violations may result in additional cleaning fees.
-
Open Door: Request to keep the door closed; repeat violations may result in additional fees or termination of the session without a refund.
-
Green Screen Violation: Request to comply; repeat violations may result in a repaint fee or termination of the session without a refund.